Customer Care

In the event that you may have a customer service call, please contact our Customer Care Department in writing in order to facilitate problem resolution. This will allow us to have corporate follow-up on your customer service call. Our fax number is (512) 329-9928 and our email address is warranty@streetmanhomes.com.

To send your request online click here.

TRCC REQUIRED BUILDER & HOMEOWNER RESPONSIBILITIES

TRCC GENERAL PROVISIONS & PERFORMANCE STANDARDS PDF's

In the event of an emergency that occurs on a weekend or a holiday you may call the following contractors direct:

If the emergency is Heating or Cooling related and:

• You live in Cirlce C Ranch, Shadow Glen, Cross Creek, Mueller, West Cypress Hills or the Aspen Hills, Palisades or Valley Oaks community of Belterra call Big Tex @ (512) 251-5641.
• You live in Lexington Place or Canterbury Hills of Belterra, Star Ranch, Teravista, or Sendero Springs call Austin Air @ (512) 252-7711.

If the emergency is Plumbing related and:

• You live in Circle C Ranch Wildflower or the Hielscher, or Cross Creek then call Accent Plumbing @ (512) 251-2819.
• You live in the Enclave, Arbors, Woodtrace, or Stone Creek neighborhoods of Circle C Ranch, Mueller, West Cypress Hills, or Shadow Glen section 6 then call Christianson @ (512) 246-5400.
• You live in Star Ranch, Teravista, Sendero Springs, Shadow Glen section 3, or the Aspen Hills, Palisades or Valley Oaks community of Belterra then call Casa Mechanical @ (512) 334-7300.

If the emergency concerns an Electrical issue and:

• You live in Circle C Ranch, Belterra, Shadow Glen, Teravista, Star Ranch, Sendero Springs, Cross Creek or West Cypress Hills then call Austin Lanehart @ (512) 288-5373.
• You live in Mueller, then call Powerhouse @ (512) 832-8900.